Legal

Discord bots privacy policy

What Ace, Pyr, and Stasis read and store, the 14-day moderation cache explained plainly, and how to request access or deletion — by support ticket or [email protected].

Acepyr Legal

Version v1.0 · Effective August 8, 2026

This policy explains what our Discord bots do with your information. It covers the three bots we operate in the official Acepyr community Discord server: Ace, Pyr, and Stasis.

These bots run only in our own community server. They are not public, are not listed in any bot directory, and cannot be added to other servers.

Scope

Discord is a separate service with its own privacy policy. This page covers our bots, not Discord itself.

For everything outside Discord, see our main Privacy Policy. Your use of the bots is governed by the Discord Bots Terms of Service.

The three bots, in one line each

  • Ace — answers questions about Acepyr in our main community channel and in seven regional language channels.
  • Pyr — a conversational assistant in one community channel that explains how points and roles work.
  • Stasis — runs the points, roles, invites, leaderboards, rewards, support tickets, and moderation logging.

What the bots read

Messages in public channels. Ace and Pyr read messages in the specific channels they operate in, so they can understand your question and the conversation around it. Most questions are follow-ups that make no sense without the messages before them, which is why they read recent context rather than only the message addressed to them.

Stasis reads messages in public channels to count chat activity, to find links you share in contribution channels, to answer common questions automatically, and to keep the moderation record described below.

Your Discord username and user ID, so we can tell who said what and attach your points to you.

Server membership events — joins, leaves, and role changes. Stasis uses these to credit referrals and to maintain the moderation record.

What the bots never read

  • Your direct messages. None of our bots read DMs.
  • Any channel other than the ones they operate in.
  • Your presence, online status, or activity. We request no presence data at all.

What we store

Ace and Pyr store nothing

Your message is held in memory for the few seconds it takes to generate a reply, then discarded. Nothing is written to a database or a log. There is no conversation history and no transcript.

Stasis stores the following

WhatWhyHow long
Discord user ID and usernameLinks everything below to youWhile you're a member
Roles held, and role changesRuns the progression system; lets moderators review changesWhile you're a member
Message content from public channelsSo moderators can see what a deleted or edited message said14 days, then permanently deleted
Message and channel activity countsAwards chat points. Counters, not contentWhile you're a member
Invite codes, who joined through them, and whenCredits referrals; detects invite farmingWhile you're a member
Points totals and unlocked tiersThe progression system itselfWhile you're a member
Links posted in contribution channelsCredits your contributionWhile you're a member
Your X handle and X user ID, if you link oneAwards points for public engagementUntil you unlink or leave
Your wallet address, if you submit oneDelivers rewards you've earnedUntil you replace it or leave
Support ticket records and transcriptsLets staff handle and follow up on your caseTranscript archived after the channel closes
Moderation records — warnings, bans, kicks, deletions, edits, AutoMod triggersCommunity safety and staff accountabilityWhile you're a member, and after where needed as a safety record
Event attendance, votes, and raffle entriesRuns community events fairlyWhile you're a member

The 14-day message cache, explained plainly

This is the part people most want to understand, so here it is directly.

Stasis keeps a copy of messages posted in public server channels for 14 days. A cleanup job runs every 6 hours and permanently deletes anything older.

We keep it for one reason: when a message is deleted or edited, Discord tells us that it happened but not what it said. Without a copy taken beforehand, our moderators cannot see what a scammer posted before deleting it. Our community discusses financial topics and is actively targeted by scam and impersonation attempts, and this is our main tool for investigating them.

It is not used for anything else. It is not read routinely, not analysed, not profiled, and never sent outside our own database.

Who else touches your data

Ace and Pyr send the text of your question and the recent channel context to two providers in order to generate a reply:

ProviderPurpose
AnthropicGenerates the reply text
PineconeLooks up the relevant passage of our documentation

Neither is given your Discord user ID, wallet address, X handle, or any other Acepyr account identifier. They receive the message text and the display names in the conversation, nothing more. Neither retains it for training.

Stasis sends nothing to any AI provider. It finds links and matches keywords using ordinary text operations.

All three run on infrastructure provided by Railway (hosting) and store data in Supabase (database). Connections are encrypted, and access is restricted to the bots' own service credentials and named Acepyr staff.

Some information is visible to other members by design: your position on public leaderboards, the roles you hold, and announcements when you earn points. Contact us if you'd rather not appear on leaderboards.

We may disclose information if legally required, or where necessary to investigate abuse of our community.

We do not train AI models on your messages

Your messages are used to generate a reply to you, in that moment, and for nothing else. We do not fine-tune models on member conversations, we do not build training datasets from them, and we retain no content for that purpose.

Why we're allowed to do this

  • To provide the service you're taking part in — points, roles, invites, leaderboards, and rewards. We can't run a progression system without recording participation.
  • With your consent — your wallet address and your X handle. You choose to provide these, and you can remove them at any time.
  • Legitimate interests — the assistants reading public channels to answer questions, and the moderation record and 14-day cache to keep the community safe from fraud and impersonation. We consider a 14-day ceiling with automatic deletion proportionate to that.

Your rights

You can ask us to give you a copy of your data, correct it, delete it, export it, stop or limit how we use it, or withdraw consent — at any time.

How to make a request — two routes, use either:

  1. Open a support ticket in the community server. It reaches our staff directly.
  2. Email [email protected]. We aim to acknowledge within 10 days and respond within 30 days.

Some specifics:

  • You can remove your wallet address or X handle without leaving the server.
  • Deleting your data doesn't require leaving the server, but deleting your points history means losing your progression.
  • Ace and Pyr hold nothing, so requests about them will usually be answered with confirmation that there's nothing to return.
  • We may keep a minimal moderation record after a deletion request where community safety requires it — a ban record, for example. We'll tell you if that applies to you.

If you leave the server

Some data is cleaned up automatically — referral credit for members you invited is reversed, for example. The rest is kept unless you ask us to delete it, so your progression is intact if you come back. You can request full deletion whether or not you're still a member.

Age

Our community isn't intended for anyone under 13, or under the minimum age of digital consent in your country if that's higher.

Changes

If our bots change in a way that affects this policy, we'll update this page and change the effective date at the top. Material changes will be announced in the community server.

Questions

Email [email protected], or open a support ticket in the community server.

Related: Discord Bots Terms of Service · Privacy Policy · Terms of Service

On this page